Virtual Urgent Care
Lyric Health offers 24/7 access to Board-certified physicians either a phone call or click away. Physicians can diagnose many common non-emergency condition symptoms, recommend treatment options, and prescribe medication when medically appropriate.
Cold & Flu Symptoms Allergies
Respiratory Infection Dermatology Problems
Bronchitis Pink Eye
Account registration is required prior to requesting a consult. To register, call 866-223-8831 or visit https://portal.getlyric.com. Please have the primary member’s last name, date of birth, and zip code available to activate your account. Follow the prompts to activate and register yourself and up to seven dependents. Once registered under the primary member’s account, any dependent over 18 will be prompted to setup their own account prior to requesting a consult.
Once account registration is complete, a consultation with a doctor can be requested 24/7 by calling 866-223-8831 and speaking with a representative or by logging into your account at https://portal.getlyric.com. Diagnostic consultations are available by phone or video for evaluations, diagnosis, and prescriptions if appropriate. Consultations by phone or video are free of charge. There is also a convenient ask a doctor option available via the portal for general medical questions at no cost.
During the consultation scheduling process, you will be prompted to complete/ update your EHR (Electronic Health Record). This can be updated online or by phone when requesting your consult. Your medical history provides Lyric doctors with the information they need to make an accurate diagnosis.Consultations will take place within 2 hours of the initial request or can be scheduled for a specific time.
Lyric also gives you access to your consultations history at any time, which you can download and take to your physician.
Disclosure:
Lyric does not prescribe DEA controlled substances, lifestyle drugs, and certain other drugs which may be harmful because of their potential for abuse. Lyric does not guarantee that a prescription will be written. Lyric physicians reserve the right to deny care for potential misuse of services.
This is not Insurance
*Not included in all plans. Please reference your plan program to confirm if this benefit is included.